Privacy Policy

Last Updated: December 2025

1. Introduction

Tarmac and Toast (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

By using Tarmac and Toast, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us:

– Account Information: Name, email address, username, password, phone number

– Profile Information: Profile photo, bio, location, car information

– Content: Posts, photos, comments, messages, listings, event RSVPs

– Payment Information: Payment method details (processed through third-party providers)

– Business Information: For business accounts (Track Pro and Business Pro), business details, track/venue information, service offerings, business registration numbers, and contact information

– Support Communications: Information you provide when contacting support

 2.2 Automatically Collected Information

We automatically collect certain information when you use Tarmac and Toast:

– Device Information: Device type, operating system, unique device identifiers

– Usage Data: App usage, features accessed, time spent, interactions

– Location Data: Approximate location (with your permission)

– Log Data: IP address, browser type, access times, pages viewed

– Cookies and Tracking: Cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information from:

– Social Media: If you connect social media accounts

– Payment Processors: Walletdoc provides transaction information (we do not store full payment card details)

– Analytics Providers: Usage and performance data

3. How We Use Your Information

We use the information we collect to:

3.1 Service Provision

– Provide, maintain, and improve Tarmac and Toast services

– Process transactions and manage subscriptions

– Authenticate users and manage accounts

– Enable marketplace transactions

– Facilitate event creation and RSVPs

– Deliver notifications and communications

3.2 Communication

– Send service-related communications

– Respond to your inquiries and support requests

– Send marketing communications (with your consent)

– Notify you of important updates or changes

3.3 Personalization

– Customize your experience

– Show relevant content and recommendations

– Personalize features and functionality

 3.4 Safety and Security

– Detect and prevent fraud, abuse, and security threats

– Enforce our Terms and Conditions

– Protect user safety and platform integrity

– Comply with legal obligations

 3.5 Analytics and Improvement

– Analyze usage patterns and trends

– Improve app performance and user experience

– Conduct research and development

– Measure effectiveness of features

4. How We Share Your Information

4.1 Public Information

Some information is publicly visible on Tarmac and Toast:

– Profile Information: Username, profile photo, bio (if public)

– Content: Posts, comments, listings, event information

– Activity: Public activity and interactions

4.2 Service Providers

We share information with third-party service providers who help us operate Tarmac and Toast:

– Cloud Services: Data hosting and storage (Supabase)

– Payment Processors: Walletdoc for subscription and payment processing

– Analytics: Usage analytics and performance monitoring

– Email Services: Email delivery and notifications (Resend)

– Customer Support: Support ticket management

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose information if required by law or to:

– Comply with legal obligations

– Respond to legal requests (subpoenas, court orders)

– Protect our rights, property, or safety

– Prevent fraud or security threats

– Enforce our Terms and Conditions

4.5 With Your Consent

We may share information with your explicit consent or at your direction.

5. Data Storage and Security

5.1 Data Storage

– Your data is stored on secure servers

– We use industry-standard security measures

– Data is stored primarily in South Africa, with some services hosted internationally

– We retain your data as long as your account is active or as needed for legal purposes

5.2 Security Measures

We implement security measures to protect your information:

– Encryption of data in transit and at rest

– Secure authentication and access controls

– Regular security assessments and updates

– Limited access to personal information on a need-to-know basis

5.3 Data Breaches

In the event of a data breach, we will:

– Notify affected users as required by law

– Report to relevant authorities if necessary

– Take immediate steps to contain and remediate the breach

6. Your Privacy Rights

6.1 Access and Correction

You have the right to:

– Access your personal information

– Correct inaccurate information

– Update your account information through app settings

6.2 Deletion

You may:

– Delete your account at any time

– Request deletion of your personal information

– Note: Some information may be retained for legal or legitimate business purposes

6.3 Data Portability

You may request a copy of your data in a portable format.

6.4 Opt-Out

You may:

– Opt out of marketing communications

– Disable location tracking

– Adjust privacy settings in the app

– Control cookie preferences

6.5 Exercising Your Rights

To exercise your privacy rights, contact us at:

Email: [email protected]

Subject: Privacy Request

7. Children’s Privacy

Tarmac and Toast is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Location Data

8.1 Location Services

– We may collect location data with your permission

– Location is used to show nearby events, meets, and tracks

– You can disable location services in your device settings

– We do not track your precise location continuously

8.2 Location Sharing

– Your exact location is not shared with other users

– Approximate location may be used for features like “nearby events”

– You control what location information is visible in your profile

9. Cookies and Tracking Technologies

9.1 Cookies

We use cookies and similar technologies to:

– Remember your preferences

– Analyze usage patterns

– Improve user experience

– Deliver targeted content

9.2 Third-Party Tracking

Third-party services (analytics, advertising) may use tracking technologies. You can opt out through your device or browser settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links and Services

Tarmac and Toast may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

– We may update this Privacy Policy from time to time

– Changes will be posted on this page with an updated “Last Updated” date

– Material changes will be notified through the app or email

– Continued use of Tarmac and Toast after changes constitutes acceptance

13. Data Protection Officer

For privacy-related inquiries, contact:

Email: [email protected]

Subject: Privacy Inquiry

14. South African Privacy Laws

This Privacy Policy complies with:

– Protection of Personal Information Act (POPIA) – South Africa’s data protection law

– We respect your rights under POPIA

– You have the right to lodge complaints with the Information Regulator

Information Regulator

Website: www.justice.gov.za/inforeg

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: [email protected]

Website: https://tarmacandtoast.co.za

16. Consent

By using Tarmac and Toast, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

—

This Privacy Policy is effective as of the “Last Updated” date and applies to all users of Tarmac and Toast.